i have had a repeated problem at the beginning of the second disc when gimli and eowyn are talking: for two or three frames, the picture seems to interlace itself improperly on a few parts of the screen (35% total area probably). i've returned my copy to the store several times and always have the same problem with every copy. has anyone else experienced this? take a close look, it's very brief but if you pause it at the right time, you can clearly see the problem. i have an hdtv so i'm not sure if the problem is visible on a standard tv. also, if anyone knows if new line has a dvd exchange process through their company, i would appreciate the info.